For Families

Come as you are, whenever you're ready.

When a loved one is dying, no one hands you a manual. Our HavenCare platform gives you Haven, a companion who already knows the diagnosis, the medicines, the hospice nurse's number, and what's due this week, answering in plain language in English or Spanish at any hour of the night.

An adult daughter and her mother holding hands over tea at the kitchen table
Fridge & Wallet Emergency Card Synced · 3 Family Members
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Hospice nurse on-call24/7 crisis line & comfort kit guide
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Care plan shared selectivelyMeds & calendar visible; finances private
What it is like to use Haven when it matters most

Five things HavenCare does that nothing else in your life does right now.

01

Answers for your loved one, not generic advice.

Haven reads the plan you've built: their diagnosis, their medicines, their care team, and the documents in your Vault. Ask "When was the last dose logged?" or "What did the nurse say to watch for tonight?" and get an answer grounded in their record and your care team's guidance, organized for your state's forms and requirements.

02

A plan when the next step is unclear.

Hospice, the funeral, Social Security, the Will, the house, the first holidays. Each journey is broken into stages and small steps, showing only the right ones for where you are today, and it remembers exactly where you left off. The essential information stays where you need it.

03

Critical updates when and where needed most.

A Fridge Card and phone Wallet pass so anyone in the house has the care instructions, medication schedule, and who to call. Medication times with reminders. A symptom log that keeps track of changes to share with the nurse. A Visit Card that summarizes the week for the doctor so you don't have to.

04

Information that stays as long as you need it.

Most help disappears the week after the funeral. Haven doesn't. The 72-hour list, death certificates, benefits and survivor claims, closing accounts, the estate, the belongings, and the grief are all guided by the same companion, with the same saved information, all the way through.

05

Private by design, shared on your terms.

Sensitive details such as Social Security, Medicare and Medicaid numbers, and policy numbers sit behind Face ID and are shown only to you. Invite a sibling to see the care plan without seeing the finances. Your family's information is never sold or shared with advertisers. It will always be your data.

And the small things
  • English and Spanish, by voice or text
  • Works on the phone, tablet, and PC with the same plan everywhere
  • Keeps working offline; syncs when you're back
  • Memories, photos, and legacy letters in one place
  • Veterans' burial and survivor benefits, step by step
Hands holding a parent's hand on a quilt at home
2:14 AM · Comfort Kit GuidanceHaven surfaces only the 3 steps needed tonight. Everything else waits.
English & Español
The moments we built for

"I don't know what I'm supposed to do next."

The hospice nurse just left.

Haven turns her visit into tonight's plan: which comfort-kit medicine, how much, when to call.

Dad passed at 4:10 this morning.

Three things for today. Not forty. The rest waits until you're ready.

The bank wants a "letters of administration."

Haven explains what that is, whether you need it in your state, and what to bring.

My brother keeps asking for updates.

Share the care plan with him: the medicines and the calendar, not the bank accounts.

Get HavenCare

Start with a 14-day free trial, or check your workplace benefit.

Subscribe directly with no employer required, or activate at no cost if your employer sponsors HavenCare.

Through Your Workplace 100% Covered Benefit
$0 for employees Immediate family members included
  • Sponsored 100% by participating employers and organizations
  • 100% private: your employer never sees your name, usage, or family records
  • Veteran families qualify for free access via the Katz Family Foundation
Questions families ask

Before you begin.

Do I need an employer to use HavenCare?

No. Any family can subscribe directly. If your employer offers HavenCare, it is included in your benefits.

Is my family's information private?

Yes. Your family's information is never sold or shared with advertisers. It will always be your data.

Does Haven replace my care team?

No. Haven gives you a head start and helps you reach the right people. It never replaces your doctor, hospice nurse or attorney.

We are a veteran family. Is there help with cost?

The Katz Family Foundation is being established to fund free access for veteran families. Visit the Foundation page

You don't have to do this alone.